FAQ
What are some of the features of the machine?
Our machines:
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Accept credit/debit cards, AndroidPay, ApplePay, cash and coins.
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Have daily remote monitoring so we know if a product selection is running low.
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Have the ability to program machine to provide employee discounts (e.g. to reward employees working on weekends).
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Have SmartCard technology – we can upload/change machine settings quickly.
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Have the capability to add Entrée/Side Dish Vendor to machine for healthy meal options.
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Are compliant with the 2012 American’s With Disabilities Act (ADA) guidelines for vending machines.
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Machines are proudly made in the USA.
Does our company have to pay for the machine?
Not a dime. Machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, we service and stock it on a regular basis..
Who stocks the machine?
We do. We will monitor, stock, and service the machine as often as necessary. Each of our operators are well trained to ensure that the quality of service provided is far superior to anything you may have experienced before with other machines. We are local residents of your community and are therefore eager to share our commitment to offering healthy products to your employees/customers.
Can our company choose the products that go into the machine?
Yes – your company can be instrumental in the products that are offered. We believe it is important to provide a good variety of in order to satisfy everyone.
How often is the machine stocked?
Typically, once a week. Each machine is equipped with wireless remote monitoring technology so we know if a product selection is running low. If it is determined that a location needs to be serviced more than once a week, we can set up a more frequent service schedule.
What training have you received?
We have gone through extensive training in several areas – including the operation and maintenance of the machine, nutritional guidelines, product management, inventory control, product sampling, etc. But the main thing is customer service – we are here to serve you and the patrons of the machine. We will provide you with a business card and a label on the machine with our local contact information should you ever need it.
How many machines can you provide to our business – more than one?
This depends on several factors. First we need to evaluate the volume of foot traffic on a daily basis. Next, we need to consider if there is competition from other vending machines located in your business. If these two factors confirm there’s enough demand for an additional machine, we will be happy to supply one to your business. Some locations such as large schools, businesses, colleges, etc. may have enough demand for multiple machines.
If we have a contract with another vendor, can we still receive a vending machine from you?
This depends on the specific contract. Most vendors do not allow another company to come in addition to their machines.
Do we have to sign an agreement?
We ask that you sign a basic agreement that outlines the relationship between your location and us – just so everyone is comfortable. This contract has no time commitment. It only states that we will be responsible for keeping the machine stocked and maintained.